Hearing and Sight Solutions
Hearing and SightSolutions

Hearing and Sight Solutions -

improving support for deafblind people

Deafblindness is unique


We rely on our sight and hearing to talk to each other. Over 95% of our information comes from what we see and hear. And, when we are out and about, we keep our eyes peeled and our ears open to give us the clues we need to arrive safely at our destination.


Deafblindness is a complex condition that combines varying degrees of hearing loss with a range of sight problems which makes it unique to every individual. But the combination of sight problems and hearing loss means that most people who are deafblind have difficulty with communication, access to information and mobility.

Supporting deafblind people


People who are deafblind have the same interests and aspirations as people who are fully sighted and hearing. But they may well need some support to help them achieve their aims. Which is where the  Communicator Guide comes into the picture. Communicator Guides support deafblind people with communication, access to information and mobility. They will go with the person they support on shopping trips, during leisure activities or to appointments. They will assist them by reading correspondence or helping to fill in forms. They will, in effect, be the ears and eyes of the deafblind person.

Getting trained for the job


The Care Act 2014 and the accompanying Statutory Guidance Care and Support for Deafblind Children and Adults requires local authorities to ensure that assessments of deafblind people are carried out by people with the appropriate training and skills. Local authorities should also have access to specifically trained support workers and personal assistants. Courses from Hearing and Sight Solutions are designed to ensure that local authorities, domiciliary care providers, residential & nursing homes and personal assistants are able to meet the requirements set out in the Statutory Guidance and to provide the services needed to relieve isolation and ensure social inclusion for deafblind people..


Deafblind Awareness Training is essential for all domiciliary care, residential or nursing home staff who work with older people. Sight problems and hearing loss increase with age and good awareness will help to prevent isolation. Deafblind Awareness training will also help to identify deafblind people so that they can receive the services they need.


Identifying and Assessing Deafblind People will prepare Social Workers, Care Managers and Rehabilitation Officers for the important task of providing the right level and type of support for people with sight problems and hearing loss.


Communicating and Guiding with Deafblind People is a level 2 qualification which meets the requirement that staff who provide one-to-one support to deafblind people are specifically trained in how to communication and guiding skills.

Meet our Director of Training and Development


Richard Lucas has many years of experience with RNIB and Action for Blind People in providing services for people who have sight problems and hearing loss with additional disabilities. He is now Director of Training & Development at Hearing and Sight Solutions and is ready to discuss how best we can meet your training needs. To learn more about Richard visit his LinkedIn profile here.

Say "hello" to Beaver


Beaver is the mascot of Hearing and Sight Solutions. You will see him in our presentations and most probably meet him at training sessions. He doesn't charge for his services but he quite likes being tickled on his head!


Beaver is part of a large family who have their own website - do spare a moment to visit him there.

Further information

Please use our contact form to get in touch or telephone us on 0117 230 2292 or 07981 437 689

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